Customer Operations France

Über uns

The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building.
We are a team of more than 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak.

Aufgaben

• Manage and process sales orders in the ERP system, ensuring timely and accurate deliveries (quantity & quality)
• Act as the main daily contact for clients and sales teams (pre- and post-sales)
• Coordinate with logistics, credit management, and invoicing teams
• Handle customer inquiries, order status updates, and claims
• Support sales activities: campaigns, offers, reporting, and analysis
• Provide support on tools and processes (ERP, B2B portal, EDI)

Profil

• Excellent French skills, very good English, Italian or German skills are a plus
• Experience in customer support, logistics or in administration of at least 2 years
• Knowledge of Microsoft Office (Excel)
• Communication skills
• Reliability, organization and attention to detail
• Passion for sports is an advantage